Frequently Asked Questions
Who is behind Lit Alerts?
A dispensary owner, an online marketing executive, a technology leader, and a software operator. If you’d like to find out more about the background click here.
How do you source and generate the market data in the tool??
The analytics throughout the Lit Alerts tool rely on publicly available data on cannabis retailer online menus. Our technology analyzes and produces a directional dataset that predict activities happening in market. This dataset does not leverage or integrate with POS providers or other inventory management solutions, and should not be used as actuals for financial reporting purpose.
We crawl publicly available data from retail menus and utilize a proprietary mechanism to analyze that data to predict events that are happening in the market, like product availability and estimated sales. This is not POS data and is not meant to represent or replace it, but rather to be used as a guide to help brands and retailers better understand the market and gain helpful insights to sell more products.
Use it as a compass, not a GPS.
What states do you currently offer market data?
We currently focus on the East Coast markets and Midwest markets. We are currently live in the following markets: Massachusetts, New York, New Jersey, Maryland, Ohio, Illinois, Pennsylvania, Connecticut, Missouri, Vermont, Rhode Island, Maine, Delaware and Nevada.
Will you be expanding to new markets?
We’ve focused on expansion mainly in the East Coast and Midwest markets to date. Beginning in 2025, we will begin to address markets in the Rocky Mountains in West Coast . However, talk to us in two months. Our plans change constantly, depending on what our customers request of us.
Why would I use Lit Alerts as opposed to a competitor of yours?
- Simplicity of the user experience and ease of use to getting the information you need.
- Simplified, cost-effective pricing.
- Lightning fast response time. You don’t believe us? Everyone tells you this? Take the free trial. Let us show you how quickly we respond to every single customer message we receive.
- Frequency of updating the data (we update multiple times everyday).
What happens if I find data that looks incorrect to me?
Notify us as soon as you see something that looks incorrect. We use publicly available information that is largely inputted and manageable by humans. Most of the cannabis supply chain does not lock down product information data entry and therefore
This is very active and dynamic dataset. We are actively identifying incorrect data to improve our methodology and product. If you see something looks off, please alert us ay [email protected].
Do I get rewarded if I tell someone about Lit Alerts and they sign up?
Once you’re a customer, you’re automatically enrolled in our referral program. For every customer who you refer who ends up signing up for a paid plan, you receive one month free (up to three months per year).
I called the buyer at a store and told them I received an out of stock alert from Lit Alerts and they claimed they have more in stock. Why did that happen?
A reminder that this is estimated data. We think we get pretty damn close but there will be times that the Lit Alerts system generates an out of stock, when in fact all is needed is a restock. Much of this is all aboutIt’s all in how you approach the retailers. Hey i’m just giving you a call to see how product is doing (knowing that in our tool they are probably close to needing a reorder), but if they say we are good still have a bunch in the back. Feel free to report anything back to us and we’ll be sure to investigate on our side and give you the honest truth about what our system can and can’t do
There are certain delivery menus that are missing! Why?
These locations rely on in-store inventory or share inventory with a retail location that is currently covered in the Lit Alerts tool. If we were to list these menus separately it would introduce a wide range of variables that we are prioritizing accounting for at this time.
