Frequently Asked Questions
Signing up is easy. We can walk with through a demo or you can sign up yourself.
If you’d like a demo of the product from our team, schedule a demo here and we’ll walk you through the tool and how you some common use cases. Immediately following the demo, we’ll issue you your login credentials and you can start your trial.
Absolutely. We want to earn our spot in your daily weekly routine. We currently offer a 30 day free trial. We also understand our position in the packing order so if you start your trial and then get distracted for two weeks, just hit us up and let us know a little bit more time on the trial, it’s never an issue.
$500 flat fee. That includes unlimited seats users for your company and unlimited usage.
If you’re using more than two markets provide discounts. It’s also important to note that we give you other ways to reduce your costs through our referral program.
The analytics throughout the Lit Alerts tool rely on publicly available data on cannabis retailer online menus. Our technology analyzes and produces a directional dataset that predict activities happening in market. This dataset does not leverage or integrate with POS providers or other inventory management solutions, and should not be used as actuals for financial reporting purpose.
We currently focus on the East Coast markets and Midwest markets. We are currently live in the following markets: Massachusetts, New York, New Jersey, Maryland, Ohio, Illinois, Pennsylvania, Connecticut, Missouri, Vermont, Rhode Island, Maine, Nevada
Once you’re a customer, you're automatically enrolled in our referral program. For every customer who you refer who ends up signing up for a paid plan, you receive one month free (up to three months per year).
A dispensary owner, an online marketing executive, a technology leader, and a software operator. If you’d like to find out more about the background click here.
We plan to expand mainly in the East Coast and Midwest markets for the remainder of 2024 and begin to address markets in the Rocky Mountains in West Coast beginning in 2025. However, talk to us in two months. Our plans change constantly, depending on what our customers request of us.
We certainly try. Unfortunately, it’s just not possible currently. In every market, we operate there are a handful of retailers who select a seldom used or custom ecommerce menu platform. We won’t say that we will never get to every menu system, but currently we’re focused on adding menu systems that are the most commonly used.
On average, we cover 85-90% of the retailers in a given market.
Constantly. We’re talking multiple times per week. In fact, if you’re curious how often we update or how recent the version is, simply look at the top right corner. We date the versions. It’s usually not more than a few days old. We’re cranking.
- Frequency of updating the data (we update every hour).
- Simplicity of the user experience and ease of use to getting the information you need.
- Simplified, cost-effective pricing.
- Lightning fast response time. You don’t believe us? Everyone tells you this? Take the free trial. Let us show you how quickly we respond to every single customer message we receive.
Also, we’re sticking with cannabis. While our competitors are busy diversifying to CPG and other regulated markets, we know that there’s a cool decade of work to do here in cannabis, so we’re staying focused on the task at hand.
You don’t have a team of analysts sitting in front of computers looking at dashboards all day. So our system is built different. It's built for speed. Get in and out of our tool in a few minutes and find the information that you’re looking for.